FAQ

What do you do to market my property?

Everything you would expect a top High Street agent to do. Initially we will assist in finding the correct asking price. We will then create full colour property details which include internal photographs and floor plans. These property details are then sent via post or email to all buyers registered with us looking for your type of home. Within a day or so a for sale board will be erected and adverts uploaded to major property internet sites, such as Rightmove and of course our own website. We then take enquiries, send out more brochures, book viewings and accompany them if required. We will then negotiate offers on your behalf, liaise with solicitors and surveyors to make sure the sale goes smoothly, and finally hand over keys to your buyer on completion day. As you can see, 'everything you would expect a top High Street agent to do'!

Once I've paid your initial fee, do you have an incentive to sell my property?

Your initial fee of £400.00 in most cases will just cover our marketing and administration costs, so it is vital that we complete the job in order that we earn our selling fee on completion. There are many other reasons why Forefront will always work hard for you. Our main incentive to sell your property is our next customer. We certainly would not last long as a credible business if we didn't actually sell our customers properties. Despite this, all customers receive our 'Customer Charter', which lays down everything you should expect from us in writing. It is your 'insurance policy' that we actually do what we say we will. More importantly, we undertake to market every customer's property 'continuously until it is sold'. We therefore have a strong interest in making sure it sells sooner rather than later, as the longer we have to advertise it for, the less money we will make.

When is the second payment of £400.00 payable?

This is payable by your solicitor to us once you have completed on your house sale. This payment only applies upon the successful sale of your property and should you not move for any reason, you will owe us nothing.

Will I be "tied in" to Forefront for a number of weeks/months?

Not at all. With Forefront there are no "Tie in" periods at all. You are free to use other property services at any time. We only ask for 4 weeks written notice to do so.

Why is part of your fee "up front"?

Our initial fee is for the marketing and administration of your property. In order to keep the fee so low, it is essential for the marketing costs to be covered. If you were to advertise your property privately, two or three adverts in the local press would soon mount up to a few hundred pounds. Yet for just two payments of £400.00, you get a complete estate agency service, from the moment the board goes up, through to handing the keys over on completion.

How do I start marketing my property with Forefront?

When our valuer visits you, they will discuss a marketing strategy as well as an appropriate asking price for your property. If you are happy with the outcome of the meeting, they will sign the customer charter and take the initial payment of £400.00. Your property will then be marketed fully until sold.