Tenants

Our aim is to find you the perfect property to suit your requirements with the minimum of hassle.

Finding a property

Our personnel are specially trained and equipped to assist Tenants to find properties to rent that will meet their needs. We maintain a database of properties available to rent and of prospective Tenants and their requirements. As properties become available, our first action is to contact waiting Tenants on the database, who’s requirements match the property. Typically, properties to rent become available about two months before occupancy date, so where possible it is advisable to start looking early.

Offer / Application

Having decided on a property, you will need to sign an agreement so we can go ahead. At this time any details or requirements can be provisionally agreed, such as occupancy date, duration of the letting, etc.

On application, a Holding Deposit of £200 will be required. Assuming the rental proceeds, this will be deducted from your security deposit. If we or the Landlord decline your application it will be refunded. It will however not be refunded if you decide not to proceed for any reason, or if the tenancy fails to proceed due to incomplete or inaccurate information provided in the tenancy application.

References

We will take references on behalf of the Landlord. Normally these will include your employer, any former landlord and a character reference. In addition a credit check will be undertaken. A fee will be due before they are carried out of £180 + VAT and £40 + VAT for every additional adult. Where a Tenant is unable to meet the required income or credit checks, the Tenant may have a Guarantor agree to underwrite any rent liabilities.

Rents

Rents are normally quoted on a calendar month basis. In addition, the Tenant is usually responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs.

Rents are payable by standing order (unless alternative arrangements are agreed in advance) to our Company bank account monthly in advance, with the first month's rent due before taking occupation of the premises.

Check-in and out

A fee of £125 + VAT is due to this company prior to the start of the tenancy to cover the check-in and check-out process.

Other services

To help you when you move in, we will introduce you to some other services that we offer:

• The Utility Warehouse - to make savings on all your utility bills
• Insurance products designed to protect tenants and save money

Security Deposit

A security deposit is required prior to occupation. This is normally equal to one month's rent. Where we are managing the property, this deposit will be either; a) held by us and covered by insurance, or b). Forwarded to the government authorised custodial body.

We will inform you in writing of which scheme is used. Where we are not managing the property any tenancy deposit which is required will be taken by the Landlord.

The deposit is held to cover any breakages, damage, rent arrears or other tenant liabilities. Where we are managing, at the end of the tenancy we will check the property in the presence of the Tenant and assess any damages and deductions due. Please note that the deposit cannot be used by the Tenant to cover rent.