Permitted payments For properties in England, the Tenant Fees Act 2019 means that in addition to rent, lettings agents can only charge tenants (or anyone acting on the tenant's behalf) the following permitted payments:
A refundable holding deposit equivalent to one weeks rent is required upon reservation of a property
Following successful references a deposit of five weeks rent total will be required.
Payments to change/new tenancy agreement (capped at £50 or, if higher, any reasonable costs are incurred)
All relevant utilities and communications such as gas, electricity, water, council tax, TV, broadband
Interest payments for late payment of rent (3% above the Bank of England base rate)
Payment of any unpaid rent and other reasonable costs associated with your early termination of the tenancy
Payment of £20 for first hour then £10 per hour there after for the reasonably incurred costs for the loss of keys/security devices, plus cost of replacement keys and locksmith.
Any other permitted payments
Forefront Property Ltd are members of The Property Ombudsman and the Deposit Protection Service
Please note that lettings agents are required by law to publish on their websites information for potential tenants about relevant fees, redress schemes and client money protection schemes (including the names of those schemes). Relevant fees must also be published on third party websites, such as Rightmove. For properties to rent in England, details of the agent's membership of any redress scheme and client money protection scheme must also be published with their fees on Rightmove. It is the agent's responsibility to ensure that all relevant information is provided to Rightmove and is up to date and accurate. If the relevant information does not appear here, the agent may have included it within the property description.
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